Cryolynx Help Center
Answers to the things people ask us most — verification, deposits, trading, fees and security. Search below, or browse by topic.
Self-service
Jump straight to the thing you came here to do.
Browse by topic
12 topics covering everything Cryolynx does.
Top questions
The ones we are asked most often.
- 01 How to verify your identity Complete verification from your profile page with an ID document and a selfie.
- 02 How to deposit crypto Generate a deposit address for a coin and network, then send to it from your other wallet.
- 03 How to send crypto to an external wallet Withdraw to an outside address, including the declaration you must complete.
- 04 How to enable two-factor authentication Add an authenticator app so a stolen password alone cannot get into your account.
- 05 Trading fees What a trade costs on Cryolynx.
- 06 How Earn rates work — read this first The advertised rate normally applies to a small amount only. Here is how to find your real rate.
Still need help?
If the answer is not here, talk to us.