Identity Verification
Why we verify you, what documents to use, and what each verification status means.
- Why identity verification is required Verification is a legal obligation for South African crypto asset service providers.
- How to verify your identity Complete verification from your profile page with an ID document and a selfie.
- Which documents are accepted Government-issued photo ID, plus what makes a submission fail.
- What "under review" means Your submission is being checked. Here is what to expect while you wait.
- Why you are signed out after verification passes Approval upgrades your account permissions, and those only take effect on a fresh sign-in.
- If your verification is rejected What a rejection means and how to get it looked at again.
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