Linked devices
See which device is linked to your account, and unlink it.
Your profile page shows the device currently linked to your account, along with an option to unlink it.
When to unlink
- You no longer have that phone or computer.
- You sold, returned or replaced the device.
- You do not recognise the device shown.
If you do not recognise the linked device, treat it as a compromise: unlink it, change your password
straight away, enable 2FA if it is not already on, and
report it to us.
Unlinking does not delete anything or affect your balances. The next device you sign in from becomes the linked one.
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Related
- Password requirements What makes a valid Cryolynx password, and how to choose a strong one.
- How to enable two-factor authentication Add an authenticator app so a stolen password alone cannot get into your account.
- How to disable two-factor authentication Turn 2FA off from your profile — and why you probably should not.
- Recovery codes Your backup way in when you cannot reach your authenticator app.
Still need help?
If the answer is not here, talk to us.